What is the maximum amount of time I can have the testing equipment?
You’ll have 3 days to complete both nights of your sleep test, and drop-off your Ez Sleep Testing equipment at your local U.S. post office. (A prepaid shipping label has been provided for your convenience and you can ship the unit back in the same box it arrived in). If not dropped off at the post office within 3 days, a $25 late fee may apply. Delays can occur, please call Ez Sleep for assistance.
What if I don’t return my Ez Sleep Test at all?
If you do not return the Ez Sleep testing equipment, you or your medical insurance will be liable for the cost of replacement and billed up to $4,995. We understand that life happens and people get busy. If you anticipate a delay, remember to call us at 888-240-7735 so we can arrange an extension.
Ez Sleep Instructional Video
Find out just how easy Ez Sleep Testing is with this instructional video. It will explain what to do when receiving your device, how to prep for the test, important tips and what to do when you have completed your study.
*Instructions are also available to download in PDF format.
Frequently Asked Questions
Have questions? See if any of the following below can help.
You may find it a bit strange at first, but most people do not find it uncomfortable or an obstacle to fall asleep.
No. You can sleep in the position that is most comfortable.
If possible, refrain from using anything that creates ambient noise during the sleep study.
You will need to sleep with the ARES all night, however, in order to render a valid study the device needs to record at least 4 hours of sleep data. This data can be continuous or intermittent.
Yes. Please take your medication as usual.
Leave the monitor on and recording during these activities.
No. The home sleep test device cannot get wet.
No, the device will only record your snoring levels.
No, the device tracks when you are asleep or awake. So, if you happen to wake up in the middle of the night, you may keep the device on and comfortably fall asleep when ready.
Ensure that the head strap is properly adjusted and that it fits you snug but comfortably. Straps that are too tight may lead you to have headaches. You may adjust the head strap like a baseball cap by adjusting the band connectors located at the rear of the strap.
If you are a mother and your child wakes you during the test, do not turn off the unit. Proceed to tend to your child and return to bed when ready. The device will continue to record your sleeping habits once you are back to sleep.
Wear the head unit so that the bottom of the unit is as close to the edge of your eyebrows. This ensures that the laser points to the meatier portion of your forehead. If you place the device so that the laser hits the thinner portion of your forehead (usually higher on the forehead), you may wake up with a red mark on your forehead. That mark will go away after a few hours since it is not a rash.
The device will automatically power OFF after 7 hours. The device does not erase any information and will continue recording if turned ON. The data recorded will be analyzed and it will be determined if certain data cannot be used or is invalid.
No, you can leave the device on. If you turn the device off for more than 5 minutes it shows up in the system as a two-night study. Please do not power off the device.
We recommend that you do not try to sleep with the device if you have any kind of temporary respiratory illness, however, you CAN still do the sleep study.
24-Hour Test Support
If you have any questions or require assistance with your device, please email us at Help@EzSleepTest.com
or call our toll-free 24-hour patient support hotline at 855-713-3593.
In the event our patient support team is busy assisting other patients, leave a clear message with your name and phone number.
An Ez Sleep patient care representative will return your call in 15 minutes or less.